Shipping policy

Processing Time Orders are processed and shipped the 1-2 business day. Orders placed on weekends will be processed the next business day. Each crystal bracelet is carefully inspected and lovingly packaged before shipment.

Shipping Rates & Delivery Times

Domestic Shipping (Canada)

  • Standard Shipping: $22 CAD (3-10 business days)
  • Free Shipping on orders over $70 CAD

International Shipping

  • USA: $33 CAD (7-14 business days)
  • Other Countries: $40 CAD (10-21 business days)

All orders are shipped via Canada Post with tracking included.

Free Shipping Enjoy free shipping on all Canadian orders over $70! Discount automatically applied at checkout.

Order Tracking Once your order ships, you'll receive a confirmation email with your tracking number so you can follow your healing crystals on their journey to you.

Packaging Your crystal bracelets are packaged with care in eco-friendly materials. Each order includes:

  • Protective wrapping to ensure your crystals arrive safely
  • Information about your crystal's healing properties
  • Sustainable, recyclable packaging materials

Gift Wrapping Complimentary gift wrapping is available! Simply add a note at checkout requesting gift wrapping, and we'll package your crystals beautifully for gifting.

International Orders We ship worldwide! Please note that international customers are responsible for any customs fees, duties, or taxes that may apply in your country. These charges are determined by your local customs office and are not included in our shipping rates.

Shipping Address Accuracy Please double-check that your shipping address is correct at checkout. We cannot be held responsible for orders shipped to incorrect addresses provided by the customer. If you need to update your shipping address, please contact us immediately at rlalcazar88@gmail.com.

Delivery Issues If your order hasn't arrived within the estimated delivery timeframe, please check your tracking information first. If there are any concerns, contact us at rlalcazar88@gmail.com and we'll help resolve the issue.

Contact Us Questions about your shipment? We're here to help! Email: rlalcazar88@gmail.com We typically respond within 1-3 days.